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9 minute read
5 Jun 2023

How to choose: 5 Best Transcription Services for Attorneys and Law Firms

An attorney’s daily activities involve reviewing newly generated legal audio recordings and documents. These could be transcripts from court proceedings, wirings, briefs, interrogations, and depositions. Since listening and going back to audio can be tiresome. Having transcriptions is vital.

Experts should handle legal speech-to-text work. As a lawyer, you are too preoccupied with cases to handle the tasks and need more expertise for a perfect job. That’s where transcription services for attorneys and law firms are essential.

  • Specialized legal transcription providers assure quality and accurate transcriptions, which is critical to getting facts right.
  • Transcription services for attorneys ensure law firms save time and concentrate on the legal business.
  • Training and employing an in-house transcription team is costly and digs into the law firm’s resources.

Transcription for law firms is critical, and using transcription service providers is equally important. This article describes the top five best legal transcription service providers and what to consider when choosing one for legal document transcription.

Table Of Contents

Amberscript: The Best Transcription Service for Attorneys

Amberscript is a company that describes itself as a “tight-knit team of three disciplines: technology, language, and science.”  Amberscript mission is to ensure that all audio is accessible to everyone and that it meets government regulations.

Our services are

Fast

5x average time saving by using AI.

precision
Accurate

Enabling an accurate flow of audio-to-data, adjustable in our easy to use online text editor.

Secure
Secure

GDPR compliant security and safety.

Amberscript and its Features for Legal Professionals

Amberscript offers legal professionals various tools and perks to make their work easier. If you are a lawyer looking for fast, accurate and exact transcription services, Amberscript is your perfect partner.

Here are Amberscript’s features and benefits for legal professionals:

Specialized Services from Translators Proficient in the Law Environment

Amberscript provides a unique feature for legal transcriptions. A service focused on Human-Made transcriptions made by specialized translators who possess legal expertise or relevant educational backgrounds for completing any legal transcription or translation work. This ensures a precise and accurate transcription or translation process as these professionals are familiar with legal terminology. Their in-depth knowledge and familiarity with the subject matter contribute to the high quality and accuracy of the final output.

Auto-transcribe your Legal Documents

At the same time, Amberscript relies on technology and human intelligence to handle all your transcription needs. Computer-generated transcripts are handled by an AI that automatically translates speech into text. Afterward, the text undergoes quality checks before being handed over to you.

A human completely handles human-generated transcription from start to end. It undergoes various quality tests by different transcribers to ensure we deliver the most accurate transcriptions.

Built-in Text Editor

The Amberscript built-in editor allows you to change your documents without needing third-party software or outsourcing the job. The intelligent editor also makes suggestions making editing fast and straightforward.

Highlighter Tool

The highlighter tools let you mark essential parts of the transcription for easier reference in the future. It also makes questionable parts more visible for correction or action.

Available in Major Languages

Amberscript transcription services cover all major and more than 39 languages. As such, you can reach a broader client base and access services in a particular language without needing another translator. The transcribers are experts in their given language, meaning the transcripts are always accurate.

Quick Delivery and Complete Legal Documentation Pricing

Amberscript provides some of the best rates for legal document transcription services and offers better rates according to the bulk of recording you want to be transcribed. It is also done quickly to ensure you get the test on time for your review and use.

Emphasis on Amberscript’s Compliance with Security and Quality Checks

Data Security and Privacy Measures

Legal documents are sensitive and require very high levels of privacy. Amberscript legal transcription services ensure that we maintain confidentiality and ensure all documents you send us are secure from hackers and malicious individuals.

Here is how we handle and protect your documents:

  1. All data is stored in Western Europe, and the company complies with GDPR policies.
  2. If you delete your account or data, it is permanently deleted. If you don’t delete your data, we’ll do it after six months with prior notice.
  3. All transcribers sign Non-Disclosure Agreements(NDA) to keep everything confidential.
  4. Data and documents are encrypted, anonymized, and sent and stored using safe practices.
  5. The data you allow us to collect, including cookies, is used only for research purposes to improve our services and your experience.

Quality assurance processes

Accuracy in legal transcriptions is essential in any legal proceeding and documentation. At Amberscript, we value providing clean and 100% accurate transcripts for all your legal recordings. Our processes are simple and undergo various quality assurance checks.

Our quality assurance team comprises humans who will review the text and audio to ensure they match. If you choose computer-generated transcripts, the AI will do the initial transcriptions before a human goes through them to ensure everything is accurate.

We also use Amazon Web Services servers. The company is highly certified, including ISO27001. We are also working on setting up an ISO27001 application.

All the transcription and quality checks are done within hours, depending on the bulk of the transcription. Speed doesn’t mean we compromise on quality; our experience makes our transcribers good at the job.

Other Top Transcription Services for Attorneys

TranscribeMe: Features and Benefits for Legal Professionals

TranscribeMe is a leading transcription service for attorneys with many features and benefits.

Here are the top features.

  • Top-Rated Security: The company’s workforce management platform and task distribution are built with top-notch security protocols and processes to ensure all data is secure.
  • Compliant Workflows: The provider is compliant with HIPAA and GDPR protocols. The services are also customizable to meet client-specific needs.
  • 24/7 Customer Support: All your queries are answered within 24 hours.
  • API/SFTP Functionality: They allow automatic transcription with their REST API or through SFTP.
  • Language Support: They can handle transcription in different languages and accents.

The benefits of TranscribeMe include

  • Low Pricing: TranscribeMe offers some of the best flat-rate pricing in the industry
  • Quick Turn Around: With over a million transcribers, the team ensures your project is delivered within the specified period.
  • High Quality and Accuracy: TranscribeMe ensures that all files they deliver are at least 99% accurate, with free reviews if you are unsatisfied.
  • Privacy and Confidentiality: TranscribeMe understands the sensitivity of legal files and documents and ensures that the files are safe. The human transcribers also sign NDA to ensure they don’t leak the information.

Rev: Overview of transcription services tailored for the legal industry

Using Rev for your transcription needs means utilizing top-quality ASR and a specialized team of legal transcriptionists. The 24-hour rush and 72-hour standard turnaround ensure you get your transcripts on time to prepare for a case, interview, or meeting.

Here is how Rev is tailored for legal transcription.

  • Integration into Your Workflow– Rev systems ensure your work is simple and flows smoothly. The product lets you track your transcripts and notifies the team of completion. The team also handles proofreading and transcription quality control for attorneys to avoid over-exposure of data.
  • Configurable Transcripts- Rev allows you to customize your transcripts to fit the court reporting software like YesLaw and CaseCatalyst.

Rev also maintains high levels of security to protect all data on their servers. Transcribers are also taught how to handle files securely and sign NDAs.

GoTranscript: Highlights of legal transcription services and features

GoTranscript’s legal transcriptionists have been in the industry for a while and offer legal audio and video transcriptions. The transcriptionist will deliver accurate results, whether it is transcription services for depositions and court hearings, interviews, interrogations, or evidence. You upload the files, pay online, and get your transcripts.

So why GoTranscript?

  • Confidentiality: GoTranscript is professional at handling highly sensitive and confidential data. The company’s security protocols and NDAs for transcribers ensure that all sensitive data doesn’t leak.
  • Fast Turnarounds: GoTranscript delivery time is around six to twelve hours, but you could get the scripts before then if transcribers are free.

Scribie: Introduction to transcription services suitable for law firms

Scribie is one of the few transcription service providers for lawyers that strives to give them a unique experience. The service providers ask for low pricing for services and offer accurate results.  They have a four-step transcription process that ensures the files you receive are consistently highly accurate.

Scribie also knows that legal documents and files are confidential and should be handled and stored securely. Apart from the security protocols and software they use, they ensure all the transcribers are under Non-disclosure Agreements(NDAs) that prevent them from speaking about their work.

Comparison of features, pricing, and customer reviews for each service

Here is a table comparing the features, pricing, and customer reviews for the above transcription services for lawyers.

Factors to Consider When Choosing the Best Transcription Service

With many companies providing transcription services, choosing which fits your needs is hard. Almost every company will claim to be the best in the industry, so how do you choose the best transcription company for your legal needs?

Here are five crucial factors to consider when choosing a transcription service:

Accuracy and quality of transcriptions

Accuracy is central to any transcription work or service. Sadly, knowing how good a transcription service is only possible once you use their services. As such, trying out multiple companies or requesting samples of their previous work is essential to making a good decision.

Another good way to know the accuracy and quality of a transcription company is by looking at what their former customers say about their experience. Check various transcription service review sites and boards to get more genuine reviews.

A good transcription service provider should be at least 99% accurate. Their work shouldn’t need any more proofreading from you.

Turnaround time and delivery options

Turnaround time for legal transcription is the period between when you submit your audio or video files and when you receive the transcripts from the service provider. You must choose a transcriber who can deliver on time, even with bulky orders. While quick turnarounds may make some companies sluggish in quality, they can sometimes mean experience. So, it is vital to be extra careful.

You should also choose service providers that can work with various audio and video formats. They must also be able to deliver the transcripts in any format you request. As such, you don’t have to worry about getting software to convert your files to the preferred format.

Security and Privacy Measures

Transcription files contain sensitive and private information and data, especially in the legal industry. Such information is critical and can be harmful if they fall into the wrong hands. So finding a transcription service that assures secure data storage and handling is essential.

The company must prove to have high levels of security. You should check what former customers say about data leaks and check online industry boards for reviews. Avoid any company with a complaint against it.

The transcription service provider should also have its workers sign NDAs to ensure confidentiality in transcription services. Human transcribers must listen to the recordings, meaning they’ll encounter sensitive information. Knowing they’ll not disclose the information to third parties is important.

Pricing models and affordability

While transcription services are essential to lawyers and law firms, paying for the value you get is important. Research the standard pricing and cost of transcription services to get an idea before approaching a transcription service provider.

Pricing may vary per transcriber, depending on the following:

  • Recording quality
  • Expected delivery time
  • Personalized requirements
  • Verbatim
  • Timestamps
  • Amount of work

Compare quotes from various service providers to get the most competitive price. However, don’t avoid high prices as it sometimes translates to the best services. You can’t compromise quality in the name of low prices. 

Also, check for discounts; most providers charge less the more you use their services.

Customer support and satisfaction

A law firm must get a transcription service provider who understands its needs and provides personalized services. Most providers will offer generalized customer support, with predetermined steps you need to take to access their services. However, some will allow you to communicate with your assigned transcriber.

Contacting your transcriber allows you to make follow-ups and request changes without going through the customer service process.

You should also check whether previous customers were satisfied with the provider’s services. Low satisfaction means the provider lacks customer service, making them the wrong choice.

Recap of the Benefits of Transcription Services for Attorneys and Law Firms

Transcription services are essential to attorneys and lawyers; several transcription service providers are in the market. Lawyers must look for someone who meets all the privacy, accuracy, and confidentiality requirements or risk getting their data leaked or getting inaccurate transcripts. You should also ensure they have the best pricing and customer support if you want help.

Amberscript transcription services are fast, reliable, accurate, and cost-effective. You can choose between human and computer-generated transcriptions. Our quality assurance policy provides and ensures very accurate files without further proofreading.

Contact us today, try our services for free, and get a quote.

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