Pricing

For enterprises, we provide discounts on bulk orders. For more information please contact us here.

Yes, you can pay using PayPal globally.

If you have forgotten your log-in details or if you cannot access your old account anymore, we can transfer the credits to your new account. We cannot however, transfer the credits to another person’s account. For more information, please contact us here.

No, the hours allocated to your account cannot be rolled over to the next month so make sure you use your credits.

Yes, we do. If you are a client using the automatic transcription service, your invoices will appear on the Amberscript platform in your account. For enterprises, we provide the opportunity to pay through invoice, which we can send by by email. To request this, or if you have any questions or requirements concerning VAT or anything else, please contact our sales team here.

Yes, we are able to offer a special rate for requests above 100h. Please request a quote on this webpage.

You can buy credits via the app store for the prepaid plans and pay with your Apple or Android id. To do so, click on the person icon on the bottom right side of your dashboard and then “buy credit”. You will be asked for your AppStore credentials. To buy subscriptions or order manual services, you need to pay via desktop.

Yes, you need to activate your purchase in the first 60 days after your purchase to validate them.

If you are a client using the automatic transcription service, your invoices will appear on the Amberscript platform in your account. For entreprises, we provide invoices by email. If you have any questions or requirements concerning VAT or anything else, please contact our sales team here.

Billing and payments are processed through a PCI-DSS-certified third-party payment processor, Stripe, which uses high-level encryption to protect all payment details entered. No employee is able to view complete billing information for any user.

You will be paid out every month either by bank transfer or PayPal. You can choose your preferred payout method. You will receive an invoice template from us, which you can use to create your invoices for us.

You can add credits using your Appstore or Google Play account or pay via desktop with any of the accepted methods in your territory.