Yes, our software is constantly being trained to pick up on accents and know how to understand them. Want to know more about how this works? Read it here!

Yes, our software automatically adds timestamps, which you can edit if you wish to do so in our online editor. 

Yes, we do. Our software supports 39 different languages and we manually transcribe through our network of professional transcribers in 15 different languages, but if you have a request for another language please contact us through our contact form.

Yes, we are able to offer a special rate for requests above 100h. Please request a quote here. 

Yes, our software can transcribe multi-speaker files and can also distinguish different speakers in the transcript. Different speakers will be indicated as “speaker 1”, “speaker 2”, etc. You can rename speakers in the online editor. 

The accuracy can be improved by ensuring that the quality of the audio in your file is the best it can possibly be. Want to know how to optimize your audio? Read it here!

In a few words, the software “listens” to the audio, identifies the words used and returns it into a text format. That is possible through the use of sophisticated speech recognition technology. In brief, such systems are composed of acoustic and linguistic components running on one or several computers. You can read more about it here. 

No, you can upload as many files as you would like.

We deliver data annotation for speech-to-text solutions. However, if you have a special request, please contact our sales team here.

No, our standard API does not support language detection, however please reach out to our sales team here in order to find the perfect solution for your situation as we do have access to this technology.