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Automatically convert your audio and video to text using our high-end AI engines.
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Add subtitles and captions to your videos automatically using our subtitle generator.
Original captions or translated subtitles are created and edited by our subtitlers.
Translated subtitles of unparalleled quality.
Add our Speech-to-text API to your stack and/or request a tailored model.
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At Amberscript, your data is private and secure. As it should be.
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Many of our customers have high priorities on safety and privacy. We work with law enforcement agencies, doctors, lawyers, journalists, and private detectives. That is why we have taken all necessary measures to make sure your data is private and secure.
Read our privacy policy
We’ve implemented robust security measures to protect, store and handle your data. All data is securely stored in Western Europe, ensuring compliance with strict regional privacy laws.
In line with GDPR requirements, we ensure your personal data is processed transparently, and only for its intended purpose. Our ISO 27001 certification confirms that we follow internationally recognized standards for information security, protecting the confidentiality, integrity, and availability of your files at every stage.
We require all of our human transcribers to sign a Non-Disclosure Agreement (NDA) to make sure that our transcribers don’t share or store your information. Moreover, transcribers work in our closed-off environment.
Our privacy policy indicates the precise procedures that we use to handle your data. Needless to say, we would never force you to share your personal data with us! You’re allowed to request a file that contains the data we collected about you at any point in time. Furthermore, you can always withdraw your consent for the use of 3rd party cookies.
We follow industry best practices to ensure your data is securely stored and transferred over the internet. All files are encrypted and anonymized, and our team is fully trained in data security protocols.
We hold the TPN (Trusted Partner Network) badge, a content security assessment framework which certifies that our platforms and workflows meet the highest security standards required by the media and entertainment industry.
If you have any specific security requirements, feel free to contact us.
If you believe you have found a security vulnerability, please submit your report to us on this page.
Amberscript’s IT infrastructure is designed to ensure full GDPR compliance and the highest levels of data protection. We store all data exclusively in Western Europe, adhering to stringent security measures to protect, store, and handle your data. All data that is processed by Amberscript will be stored and processed on highly secured servers with regular back-ups on the same infrastructure. For transcriptions that are performed in English, Dutch, Swedish, Danish, Norwegian, Finnish, German, Portuguese, Italian and Spanish data will never leave the EU. For other languages, Amberscript might use third-party providers for processing and the data might leave European Servers for processing. For all of our third-party providers, we made agreements that the data will be deleted directly after processing
Amberscript’s IT infrastructure is built on the server infrastructure of Google Cloud Platform located in Frankfurt, Germany. All data that is processed by Amberscript will be stored and processed on highly secured servers with regular back-ups on the same infrastructure.
In order to ensure that you can always access your data, your content stays on our servers during your time as an active user. If you delete your account, all your data will be deleted from our servers within six months unless you delete the data earlier yourself. To delete data earlier, you can delete the transcripts directly from your Amberscript dashboard.
Yes, we offer NDAs and DPAs. For enterprise customers, we offer custom-made NDAs and DPAs. To learn more, please contact us here.
For our manual transcription services, when data is transferred internally for manual transcription or for quality checks, the data never leaves the servers of Amberscript. Only qualified transcribers which are assigned to the specific transcription job can access the data. All transcribers are trained to handle sensitive data with great care and all transcribers signed NDA’s and DPA’s. Traffic to the database is encrypted using SSL and all communication between front end and back end is encrypted using the latest version of TLS.
Amberscript’s IT infrastructure is built on data-servers provided by Google Cloud Platform, which are certified to the highest standards (including ISO27001). Amberscript is also ISO9001 certified and has relevant processes in place to assure quality management and integrity of data. Our processes are consistently optimized for accuracy, customer satisfaction, and continuous improvement.
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