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Case study
2 minute read
10 Jun 2022

Creating accessible virtual events for LR
Health & Beauty

Digital accessibility
Manual subtitles

As one of the leading direct sales enterprises in Europe, LR Health & Beauty is on a mission to bring high-quality “Made in Germany” health and beauty products to the mass market.

With over 3000 community members, LR Health & Beauty runs annual events where they hold corporate panel talks and presentations and honor the community members. Over 3000 people usually attend these events, and as many of the sales partners are hearing impaired, LR Health & Beauty events are accompanied by sign language interpreters.

The challenge:

Along with the rest of the world, the COVID-19 pandemic meant that LR Health & Beauty Systems’ in-person events had to turn virtual. Instead of incorporating a sign language interpreter, they switched to captions to make digital content accessible to everyone.

However, manually creating captions is often easier said than done. LR Health & Beauty aimed to have the captioned content live within two days of the event. However, it took a team of 5 people almost two weeks to complete the captions!

After this experience, the team realized that they had to outsource their captioning and look for an external provider that could help. Amberscript was top of the list.

The solution:

With Amberscript’s Manual Subtitling service, the LR Health & Beauty team can upload content into our secure platform. From there our team of professional German captioners gets to work captioning the audio.

Before delivering the captions, our team of Quality Checkers synchronizes and formats the text while making sure the text is 100% accurate. We then send the caption files back to LR Health & Beauty within two business days.

“We’re totally satisfied – there is nothing that could be improved. After our horror experience of doing it ourselves, Amberscript and the workflow were the absolute highlights for us, with a fast delivery time and error-free captions. For us, the topic of captions no longer exists, because we no longer have any to-dos in this regard. We like to use Amberscript for it again and again.” – Max Paus, Senior Project Manager Events at LR Health & Beauty

Now, Amberscript supplies LR Health & Beauty Systems GmbH with HQ captions regularly to ensure that all their virtual events are digitally accessible for all attendees.

Get affordable, accurate, and fast captioning and subtitling solutions for your virtual events.

Our services allow you to create text and subtitles from audio or video.
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