Our website and our services
Our website is maintained to provide the following services (referred to hereafter as services):
Fees and payment
Certain fees apply for using the services – AmberScript fees can be found here
Content on the website
All content on the AmberScript website is protected by copyright and other intellectual property rights. You are not allowed to copy or license any of the AmberScript website content without the written permission of AmberScript.
AmberScript shall deliver editable transcripts of the audio/media files within 95% of the time when the following criteria are met:
In case of the following rare events, AmberScript is not bound by the service agreement concerning editing time:
If AmberScript fails to meet the editing time and none of the rare circumstances are applicable, users will receive a voucher for 3 audio hours.
AmberScript does not have any obligation of result to its users. The quality of transcriptions is heavily dependent on the quality of the audio. Background noise, low quality microphones and strong accents can all lower the transcription quality. Users themselves are responsible for testing the transcription quality and the expected results. AmberScript never gives refunds due to disappointing transcription quality.
The confidentiality of your content
All audio and media data submitted to AmberScript is the property of the user. AmberScript has the right to use your content with the sole purpose of providing you with the service.
Users are not allowed to upload files of the following type:
AmberScript reserves the right to refuse to transcribe any material that contravenes the terms above.
AmberScript can be contacted by email using the following email address: [email protected]
Issue date: 21-07-2017