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Digital accessibility

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Captions, subtitles and transcripts are an easy way to make your content accessible to the deaf and hard of hearing and help your business or organization to adhere to accessibility standards and regulations. Read more about digital accessibility here.

What is Digital accessibility?

Digital accessibility aims at the principle that everyone, including people with functional disabilities, have equal access to digital content.

Videos and podcasts become increasingly popular as a medium for education, explanation, and user guidance. Unfortunately, without subtitles or text-alternatives, these formats are not accessible to the deaf or hard of hearing.

What are some of the legislations regarding accessibility in EU?

CountryLegislationFind out more
Austria Web Accessibility Act WZG) DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20010727
Belgium JULY 19, 2018. – Law on the accessibility of websites and mobile applications of public sector bodies DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.ejustice.just.fgov.be/eli/loi/2018/07/19/2018040577/moniteur
Bulgaria E-GOVERNMENT ACT REGULATION ON GENERAL REQUIREMENTS FOR INFORMATION SYSTEMS, REGISTERS AND ELECTRONIC ADMINISTRATIVE SERVICES DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://e-gov.bg/wps/wcm/connect/e-gov.bg-18083/e38534dd-9a66-4f89-bc29-d0034ef40049/NAREDBA+ZA+OBSchITE+IZISKVANIYa+KAM+INFORMATsIONNI_1+%281%29.pdf?MOD=AJPERES
Croatia Law on the accessibility of websites and software solutions for mobile devices of public sector bodies DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.zakon.hr/z/1929/Zakon-o-pristupa%C4%8Dnosti-mre%C5%BEnih-stranica-i-programskih-rje%C5%A1enja-za-pokretne-ure%C4%91aje-tijela-javnog-sektora
Cyprus The Act of 2019 on the Accessibility of Websites and Mobile Device Applications of Public Sector Organisations (50(I)/2019) DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies http://www.cylaw.org/nomoi/indexes/2019_1_50.html
Czechia Website and mobile app accessibility DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://eur-lex.europa.eu/legal-content/CS/TXT/?uri=CELEX%3A32016L2102
Denmark Act on the accessibility of websites and mobile applications of public bodies EDIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.retsinformation.dk/eli/lta/2018/692
Finland Act on the provision of digital services DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://eur-lex.europa.eu/legal-content/FI/TXT/?uri=CELEX%3A32016L2102
France Decree no. 2019-768 of July 24, 2019 on the accessibility of online public communication services for the disabled DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.legifrance.gouv.fr/loda/id/JORFTEXT000038811937/
Germany Disability Equality Act (BGG) Barrier-free Information Technology Ordinance – BITV 2.0 DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.gesetze-im-internet.de/bgg/BJNR146800002.html
Greece Law 4591/2019 – Government Gazette 19/A/12-2-2019 (Codified) DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://access.uoa.gr/en/legislation/
Ireland S.I. No. 358/2020 – European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.irishstatutebook.ie/eli/2020/si/358/made/en/print
Italy Provisions to support the access to information technologies for the disabled, addresses accessibility considerations in Italy DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.levelaccess.com/compliance-overview/
Latvia Regulation LV 2018/611 DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://wunder.io/wunderpedia/accessibility/terminology/legal/#lv-2018-611
Lithuania Law No VIII-1524 of the Republic of Lithuania on the Right to Obtain Information from State and Municipal Institutions and Bodies. DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://lrkm.lrv.lt/en/activities/public-information-policy
Luxembourg Law of May 28, 2019 on the accessibility of websites and mobile applications of public sector bodies. DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://legilux.public.lu/eli/etat/leg/loi/2019/05/28/a373/jo
Poland Act on providing accessibility to people with special needs Act on digital accessibility of websites and mobile applications of public entities DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://sip.lex.pl/akty-prawne/dzu-dziennik-ustaw/dostepnosc-cyfrowa-stron-internetowych-i-aplikacji-mobilnych-podmiotow-18850316
Portugal Decree Law no. 83/2018 DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.sgeconomia.gov.pt/destaques/decreto-lei-n-832018-define-os-requisitos-de-acessibilidade-dos-sitios-web-e-das-aplicacoes-moveis-de-organismos-publicos-span-classnovo-novospan.aspx
Romania Urgent Ordinance No 112/2018 on the accessibility of websites and mobile applications of public sector bodies DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://lege5.ro/gratuit/gmytimrugeyq/ordonanta-de-urgenta-nr-112-2018-privind-accesibilitatea-site-urilor-web-si-a-aplicatiilor-mobile-ale-organismelor-din-sectorul-public
Slovakia Act No. 95/2019 Coll. on Information Technologies in Public Administration DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.mirri.gov.sk/sekcie/informatizacia/governance-a-standardy/standardy-isvs/pristupnost-webovych-sidel/povinne-vyhlasenie-o-pristupnosti-weboveho-sidla-mobilnej-aplikacie/index.html
Slovenia ACCESSIBILITY OF WEBSITES AND MOBILE APPS (ZDSMA) DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies http://www.pisrs.si/Pis.web/pregledPredpisa?id=ZAKO7718
Spain UNE-EN 301549:2019 Accessibility requirements for ICT products and services. DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.une.org/encuentra-tu-norma/busca-tu-norma/norma/?c=N0061677
Sweden Act (2018:1937) on accessibility to digital public services DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://www.riksdagen.se/sv/dokument-och-lagar/dokument/svensk-forfattningssamling/lag-20181937-om-tillganglighet-till-digital_sfs-2018-1937/
The Netherlands Government Digital Accessibility Decree DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies https://wetten.overheid.nl/BWBR0040936/2018-07-01
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Digital accessibility and

The status of technology

So far the creation of transcripts, subtitles, or captions was costly and required many hours of labor. Advancements in Artificial Intelligence and Speech Recognition accelerate this process and decrease the cost for organizations significantly.

TooltipDegree of AutomationNot possibleLightPartialLarge partsFully
info Alternative text is a textual alternative to non-text content in websites, such as photographs, logos and other images. Alternative Text Content check        
info Captions     check    
info Subtitles       check  
info Transcriptions       check  
Degree of Automation
Not possible
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Partial
Large parts
Fully
info
Alternative Text Content
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Captions
 
 
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Subtitles
 
 
 
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Subtitles and transcripts available in 11 languages

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Meet our

Happy customers

HVA (Amsterdam University of Applied Sciences) – Read case study.

Our research group conducts a lot of interviews. Previously, we worked with our own pool of transcribers.
I’m glad that now our interviews are all transcribed in one place, it saves a lot of time in arranging everything.

L. Van den Berg – Lecturer-researcher at the Hogeschool van Amsterdam
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  • How is the topic of Digital accessibility related to the EU legislation 2016/2102?

    On the 22nd of September 2016, the EU published a directive on digital accessibility regarding the websites of public institutions.

    The objectives included in the directive are to be implemented in each EU member state’s national law as of the 23rd of September 2018 and have come into effect. Public institutions are to conform to the European Norm (EN 301 549 V 2.1.2), which refers to a level “A” or level “AA” of the international standards of the Web Content Accessibility Guidelines (WCAG 2.1), as valid minimum requirements in digital accessibility.

    To learn more about this topic, read our blog about Digital accessibility and WCAG 2.1 standards.

  • How to become compliant with the WCAG 2.1?

    To become compliant with the WCAG 2.1, it is important to ensure that all audio and video files and features on your website have a textual alternative and vice versa. Do you need to convert audio/video to text? Or do you want to generate captions/subtitles? You can use Amberscript to do so!

  • What is WCAG 2.1?

    WCAG stands for the Web Content Accessibility Guidelines. WCAG 2.1 is the latest version of these guidelines, which are intended to make the world’s digital environment more accessible for those with a visual, auditory, motor or cognitive disability.

  • Do you offer audio description and other accessibility services?

    Our focus is on speech-to-text solutions. We also have a vast network of people concerned with accessibility services, so please do not hesitate to contact us with any questions/queries.

  • What does Digital accessibility mean for me?

    Whether you are a public institution or not, it is always important to think about inclusivity in our society.
    We can all help to make sure that everyone is part of the digital revolution, which is making our lives easier every day. In order to help those with visual, auditory, motor or cognitive disabilities, we can come up with solutions to help everyone enjoy the same content. Amberscript is providing software that provides such a solution: we convert audio/video files to text using our speech recognition software, running on an AI-driven engine. To find out more about our products, click here.

  • Why is Digital accessibility important?

    Digital accessibility is important because it promotes inclusivity and ensures that everyone, regardless of any disability, can have access to the same information. As more and more services and processes in our society become digitalized, it is important to ensure that everyone can enjoy these services and processes. Digital accessibility has also become a topic of interest in European politics, so much so that there are now laws which make it mandatory for public institutions to make all their content understandable and readable for everyone.