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Help Center
Privacy and Security
Getting started
How to get started, the editors and locked files.
Related FAQ
Account
Account Overview
Adjusting Billing Details
Reset Password & Delete Account
Related FAQ
Common problems
Get help with your problems
Alert us of a problem
Related FAQ
Billing and pricing
Pricing, Payment and invoices
Related FAQ
Privacy and Security
Privacy & Security
GDPR
ISO
Related FAQ
Our Products
Automatic Services
Manual (Human-made) Services
Related FAQ (Frequently Asked Questions)
For businesses
Multi-license Agreements
API & Custom Models
Bulk Orders
Related FAQ
Freelancers
General Requirements
Application Process
Payment & Fees
Related FAQ
FAQ
API & Custom Models
Automatic Subtitles
Automatic transcription
Digital Accessibility
Integrations
Manual subtitles
Manual transcription
Smartphone app
WER tool
Amberscript Group Freelancer Information
Getting Started
Transcriptions
HQ Captions
Translated subtitles
SDH subtitles
Invoicing & Payment
Workflows
Quality Control
Data & Information Security
FAQ
Premium Products & Guidelines
Premium Workflows
Privacy and Security
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How do you protect the files I upload and prevent data leakages?
Do data remain within the European Union?
How do you ensure that files are secure when shared with third parties? (e.g. transcribers)
Do you provide NDAs or DPAs?
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