About Arte France
Arte is a Franco-German public television channel with a mission to celebrate and share Europe’s cultural diversity. Its programmes span documentaries, films, series, music, and performing arts, along with digital formats, news, and magazine shows. With a strong focus on arts, culture, and social issues, Arte plays a vital role in fostering dialogue and cooperation across European borders.
To fulfill this mission, Arte France must also ensure that its content is accessible to all audiences: including those who are deaf or hard of hearing.
The Challenge: Delivering scalable accessibility at high volume and speed
Arte France manages subtitling for a high volume of diverse content while working under tight broadcast deadlines. As part of its legal obligation, they must ensure that all eligible programs are accessible to deaf and hard-of-hearing audiences through accurate SDH captions.
To meet these standards, Arte France needed a reliable partner capable of managing high volumes, maintaining strict quality, and delivering quickly, all while offering strong operational support throughout the process.
The Solution: A reliable team and a cost-effective partnership with Amberscript
To meet their accessibility needs, Arte France partnered with Amberscript for SDH captions: making their documentary content accessible to deaf and hard-of-hearing audiences. Amberscript provided an accessible hybrid captioning solution, combined with a dedicated operations team that ensured each delivery met Arte’s standards for accuracy and speed. With hands-on project management, industry-leading turnaround times, and competitive pricing, Amberscript offered a partnership built for broadcast-scale production.
Communication is usually handled through a dedicated team with three main points of contact, ensuring that someone is always available to respond quickly to requests and keep projects running smoothly.
The Results: Streamlined processes through operational efficiency and fast delivery
Amberscript consistently delivers SDH captions within five business days or less, meeting Arte France’s tight production timelines. Joshua explains “I have several service providers, and you’re one of the fastest”.
The team’s responsiveness has significantly improved workflow coordination. With dedicated support and transparent communication, Amberscript ensures projects stay on track.
With dedicated contact persons, Amberscript always ensures a rigorous production follow-up, resulting in a more efficient workflow.
Amberscript’s cost-effective model has allowed Arte France to reallocate resources, freeing up budget to produce more high-quality programs, without compromising accessibility or production oversight.
Conclusion: A win-win partnership: lower costs & uncompromised quality
When describing his overall experience, Joshua concluded with:
By partnering with Amberscript, Arte France meets its accessibility obligations while gaining valuable speed, support, and cost efficiency, allowing them to invest more in the cultural content that defines their mission.
The fast deliveries and the responsiveness of Amberscript teams have created the conditions for a lasting partnership, essential to support Arte France in their mission of promoting European culture accessible to all.
Looking for a subtitling partner that can deliver without the usual communication bottlenecks? Get in touch with Amberscript to discover how we can simplify your production workflow.
